Posts tagged boston

david_ortiz

PR Lessons From the Red Sox (It’s Not All Bad)

The Red Sox are a train wreck, and sports writers, bloggers, and radio show-callers are having a field day.

Quite the PR headache, isn’t it?

Maybe not. Are there positive PR lessons to be learned from the Red Sox’ mess? If you cut through the vitriol and angst, you’ll see a sliver of PR done right:

  • The Red Sox woke up its customers: While the Sox’ approach to, umm, ‘inspiring’ the fan base (i.e. complete alienation) isn’t advisable, the fans are, after years of ho-hum complacency, fired up again. Passionate customers are the best customers.
  • They’re not shying away from controversy: The More >
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