How many more times do we need to hear about the basic rules of email? (Hint: read your email. Don’t cc: everyone. Watch your tone.)
What about spelling things correctly? Or using good grammar?
I think they’ll disappear.
I still spell-check my emails, but only after I’ve written them like texts. Then I add back in all the words that make for full sentences. It’s a huge waste of time, and I do it mostly because I fear offending someone with too-cryptic speech, or, more likely, not being understood.
In the next few years, I think the ‘norms’ of spelling and grammar will shape-shift. The Strunk-and-White brigade will be gone, and texting will become the new norm. Like almost all ‘norms’ – it may start out feeling wrong, but with enough exposure, it just slips into the background, until something else weird and wrong replaces it.
So how do we guide text-bred Millennials about how to blend emails with a natural style?
We do tell the people who work here, to assume that every email we write will be read by people we don’t know. That may make email less ‘personal’ – but it also cuts down on how much can be misinterpreted.
Assume that only the first paragraph will be read.
Pick up the phone. When there are three emails on the same topic – it means email isn’t working. Pick up the phone.